This handbook captures the essence of people skills.

The ability to effectively deal with people gives you an advantage, both socially and professionally. Have you noticed, be it at your workplace or in a social context, that there are some people who can strike up a conversation with just about anybody? These individuals seem to get people to like them instantly, and rather effortlessly so. Those around them seem to be magically drawn to them. What is the secret quality that these people have, which attracts people to them. What are they saying that makes others find them so engaging? What are they doing right? And the million-dollar question