Up Your Service Insights Details
About This Book
Benchmark the best service innovations (Chapter 5: Generating New Ideas) - Discover how to keep your customers happy, loyal and buying more (Chapter 10: Building Up Your Business) - Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards) - Plus many more easy-to-use insights on the spirit, language and culture of superior service. Take a look!
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