LIFT YOUR SERVICE UP!
Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) -
Explore spectacular service! Discover what’s beyond the extra-mile. (Chapter 4 reveals the secrets.)
Build your service culture! Attract great customers – and staff. (Study Chapter 6 to keep them.)
Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
...
LIFT YOUR SERVICE UP!
Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) -
Explore spectacular service! Discover what’s beyond the extra-mile. (Chapter 4 reveals the secrets.)
Build your service culture! Attract great customers – and staff. (Study Chapter 6 to keep them.)
Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
| ISBN : | 9789389995015 |
|---|---|
| Publisher : | Embassy Books |
| Year Published : | 2020 |
| Pages Count : | 260 Pages |
| Edition Language : | English |
| Book Format : | Paperback |