Devang is a senior consultant at Acumen. He helps organizations in designing sustainable world-class customer expriences. His programmes on managing oneself are called life-changing by many participants. He has worked on creation of franchisee frameworks and operations manuals for companies in India and the Middle East. He is an expert on sales management and has worked closely with sales teams from different industries through training interventions to enhance their selling competencies. Tanveer is one of the founding members of Acumen and the head of the business development. He cut his teeth in his own family managed business before venturing into management consulting. He is an expert on creating and sustaining a world-class customer experience and is sought after for executive coaching engagements. He has written articles on performance management, customer experience, and entrepreneurship.